Delivery
🇱🇹 DELIVERY IN LITHUANIA
FREE delivery to OMNIVA parcel lockers within 1–3 days
FREE courier delivery within 1–3 days for purchases of €100 or more.
When purchasing for a smaller amount, the price is €5.90 .
You can always ask for exact product measurements or other questions before purchasing - this will reduce the likelihood of returns and at the same time save the environment. 🌳
Pick up and try on products for FREE in physical 🌶️ stores.
If it doesn't fit, you can immediately return it for free or exchange it for new items that are not yet available in the e-store.
Vilnius (Outlet Park): Verkių St. 31C
Marijampolė: V. Kudirkos St. 3
We will inform you via SMS that the parcel is already at the parcel machine - we will provide the address, door code and storage time.
Post offices are the most convenient way , as you don't need to arrange a time with a courier. They are open 24/7 and are usually located near major shopping centers.
🇪🇺 DELIVERY IN EUROPE
Usually delivered within 2–7 days – €9.90
FREE shipping on purchases of €100 and over!
After shipping, we will send you a tracking code that you can track:
👉 www.post.lt
🌎 INTERNATIONAL DELIVERY (outside Europe)
Usually delivered within 3–10 days – €19.90
FREE shipping on purchases of €199 and over!
After shipping, we will send you a tracking code that you can track:
👉 www.post.lt
Do you have any questions?
📩 Write to: hello@pepperbrandstudio.com
📞 Call: +370 6066 2686
Return
Do you want to make a return in a physical store or at a parcel terminal?
Fill out the return form:
We offer free shipping, and you can easily return unwanted goods in Lithuania within 14 days from the date of delivery for free in physical stores or through an Omniva parcel machine (after filling out the return form, you will receive a code, which you enter at the parcel machine and receive a sticker - €3 will later be deducted from the returned amount).
You can return/exchange items free of charge at Pepper Brad Studio physical stores:
Vilnius Outlet Park: Verkių g. 31C (I-VII 10:00 - 20:00)
Marijampolė V. Kudirkos 3. (I-VII 10:00 - 19:00)
To exchange an item, select "Exchange Item" in the return form.
Return via parcel machine:
- If you purchased online, obtain a return code by completing the electronic return form (otherwise we will not be able to process your return).
- Now, with the received return code, you can return the package at a convenient Omniva parcel machine (you will receive a parcel sticker at the parcel machine after entering the received code)
- Select "Return shipment" from the main menu of the parcel terminal screen
- Enter the return code for the package, print the sticker and stick it on.
- Place the package in the parcel locker and close the door.
Returning goods through parcel lockers is the most convenient return method, as parcel lockers are open 24/7 and you can place the shipment at a time convenient for you.
The money is refunded within 1-5 days from the date of receipt of the goods to the same account from which the payment was made.
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Returns Made Easy for Our International Customers!
At Brand Studio, we strive to ensure you love your purchase! If for any reason you need to return an item, we're here to help. You have 30 days from the date of receipt to return your product.
Here's How It Works:
- Contact Us First: Before sending anything back, please reach out to us at hello@pepperbrandstudio.com . Our friendly team will guide you through the process and answer any questions you may have.
- Ship It Back: Please note that return shipping costs are the responsibility of the customer. Ensure your item is securely packaged to avoid any damage during transit!
- Timely Processing: Once we receive your return, our team will check that everything is in order, and we'll initiate your refund and you will get your tin within 1-5 days.
Remember, your satisfaction is our priority! We're grateful to have you as a part of our Brand Studio community. Happy shopping!
CONTACTS
Do you have any questions? Write to the chat window (in the left corner of the screen) or email: hello@pepperbrandstudio.com.
We usually respond within 1-2 hours, but no longer than 24 hours. Urgent? On weekdays (10:00 - 17:00) please contact us by phone: +370 6066 2686 .
MB "Non-Naked Elegance"
Company code: 305383908
VAT code: LT100012892314
Swedbank account: LT777300010161073960
Pepper Brand Studio physical store addresses:
Vilnius : Verkių St. 31C, 09108.
Store opening hours:
I-VII 10:00-20:00
Marijampolė : V. Kudirkos 3, 68176 (XXX Maxima).
Store opening hours:
I-VI 10:00-20:00, VII 10:00-19:00.
*Opening hours may vary on holidays.
Happy shopping!
ABOUT 🌶️
At Pepper Brand Studio you will find the most stylish, high-quality clothing and accessories from Lithuanian, Italian and Scandinavian brands in physical stores and online!
Pepper is a Lithuanian brand whose mission is not only to provide a combination of style and comfort at every step, to promote sustainability and create high-quality casual clothing with love in Lithuania, but also to remind us of the strong symbolic meaning of Pepper.
Did you know that Pepper (EN) Pepper is native to southwest India and has a unique history spanning thousands of years, symbolizing success, abundance and fertility? This wonderful plant, once more valuable than gold, represents luxury and prestige. Over the centuries, pepper has become a status symbol - it represents abundance, adventure and the desire to achieve more. We believe that by wearing it Pepper brand clothing attracts more individuality, abundance, and success into our lives.
Rains is a Danish brand, well known worldwide for its rain-resistant puffer jackets, raincoats, and the most sought-after Rains backpacks, which are perfect for both everyday wear and active leisure.
Pierre Cardin – elegant, time-tested haberdashery and luggage for men and women. At Pepper Brand Studio you will find high-quality, genuine and eco-leather Pierre Cardin backpacks, handbags, wallets, belts and other natural and eco-leather accessories that ensure style and solidity.
Lumina is one of the most fashionable Italian brands for women, creating modern and sophisticated clothes that are ideal for every occasion. Each product is created with exceptional care, taking into account the highest fashion standards, and the materials used guarantee comfort and impeccable appearance. By choosing Lumina , you not only reveal your individuality, but also bring a sense of modern Italian fashion to your wardrobe. Let yourself shine at every step with Lumina clothes!
Pepper Brand Studio physical store addresses:
Vilnius : Verkių g. 31C, 09108, I-VII 10:00-20:00
Marijampolė : V. Kudirkos 3, 68176, I-VI 10:00-20:00, VII 10:00 - 19:00.
Opening hours may vary on holidays.
Buy Pepper Brand Studio in physical stores or online - pick up same day or receive within 1-2 days
