Pick up products in physical stores for free and try them on, and if they don't fit, you can immediately return or exchange them for the latest products that arrive in physical stores every week:

Outlet Park in Vilnius : Verkių st. 31C

Kaunas PC Molas: Baršauska 66A

V. Kudirkos 3 in Marijampolė .

To exchange an item, return it and place a new order. You can return/exchange goods free of charge (10:00 - 19:00) in physical stores:

Outlet Park in Vilnius : Verkių st. 31C

Kaunas PC Molas: Baršauska 66A

V. Kudirkos 3 in Marijampolė .

You can always ask for exact product measurements and other questions before shopping, thus we will save nature by reducing the risk of returns to a minimum.

You can buy the wrong goods return in Lithuania within 14 days from the day of delivery of the goods for free in our physical stores or through the Omniva postal machine (€2 will be deducted from the refunded amount).

Returning is very easy:

1. If you bought online, get a return code by completing the electronic return form
2. Now with the received return code, you can return the package at your convenient Omniva post machine.
3. In the main menu of the postmat screen, select "Return parcel"
4. Enter the return code, print the sticker and stick it on.
5. Place the package in the postal machine and close the door.

Returning goods through postal machines is the most convenient way to return goods, because postal machines work 24/7 and you can place the package at the most convenient time for you.

Money is returned within 1-5 days. from the day of receiving the goods.

Non-returnable quality goods: underwear, socks, watches, cosmetics.

As provided for in Article 6.22811 of the Civil Code of the Republic of Lithuania CC. 3. The seller is not obliged to reimburse the user for additional costs incurred as a result of the user choosing a method other than the cheapest (standard) delivery method offered by the entrepreneur. Taking this into account, in the event that you did not choose the cheapest delivery method (Omniva postal machine), but delivery via Courier, when returning a quality item, you will not be refunded the additional costs incurred due to the fact that you chose a different than the cheapest delivery method offered.